Refund policy
At Haq, we want you to love every purchase you make for your little ones. If something isn’t quite right, we’re here to help. To start a return or refund you must fill in the contact form or email us with your order number at haqclothing@hotmail.com
Refunds
We do not offer cash refunds.Approved returns will be issued as store credit for the full value of the returned item(s).
Store Credit
- Store credit is issued once your return has been received and inspected.
- Store credit is valid for 12 months from the date of issue.
- Store credit can be used towards any future online purchase.
- Store credit is non-transferable and cannot be redeemed for cash.
Returns Policy
Return Eligibility
Items must meet the following conditions to be eligible for return:
- Returned within 14 days of delivery
- Unworn and unwashed
- Original tags attached
- In their original condition
Items that do not meet these requirements may not be accepted.
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Clearance items
Return Shipping
- Customers are responsible for return shipping costs, unless the item is faulty or incorrect.
- We strongly recommend using a trackable shipping service, as we cannot be responsible for lost return packages.