Shipping policy

Dispatch

Orders placed before 1pm on a working day are usually dispatched the same day. Orders placed after that, or over the weekend, go out the next working day.

You'll get a tracking number by email once your order is on its way.

Delivery times are estimates, not guarantees — Royal Mail can occasionally run behind, and that's outside our control. But if anything's delayed, lost or turns up damaged, just get in touch and we'll sort it with the carrier on your behalf.

If we haven't delivered within 30 days of your order, you're entitled to cancel and get a full refund.

UK Delivery

Royal Mail Tracked 48 – £4.95
Aiming to land within 48 hours of dispatch

Royal Mail Tracked 24 – £5.95
Aiming to land within 24 hours of dispatch

Ireland Delivery

£14.95 – shipped with UPS
Usually 1–2 days after dispatch

Customs or import charges may apply and are the customer's responsibility.

International Delivery

£19.95 – shipped with UPS
Estimated delivery 2–10 days depending on location

Customs or import charges may apply and are the customer's responsibility.

Something not turned up, or arrived damaged?

Email us at hello@haqclothing.co.uk with your order number and we'll chase it up with the carrier and get it sorted.